How to manage your notification settings

You can choose which email notifications you want to receive by updating your settings.

1. Click on your initials in the top right-hand corner of the screen and select 'Settings'.

2. In the left-hand menu, click 'Notifications'.

   

3. Use the toggle buttons to enable or disable notifications. Notifications are enabled by default when your account is created. You can turn them off at any time.

   • Blue toggle = notifications are enabled

   • Grey toggle = notifications are disabled
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   The notification options available to you vary depending on your role (Account Owner, Manager, or User).

    

   Account Owner notifications
   

    

   Manager notifications
   

    

   User notifications
   

    

If notifications are enabled, you will receive an email when the following happens:

• New Assignment: you are assigned as the Owner of an Event or a corrective action is assigned to you.

• Mentions: you are tagged using '@' in the activity feed of an event or action record

• New Events:

  • Managers receive notifications when they are added as a collaborator on a new event.

  • Account Owners can choose to receive notifications for all events reported in the organisation or only for events where they are added as a collaborator through assignment rules.