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How to report an event

This article explains how to log an event on Vatix Workspace via the web app, mobile app, and public submission link/QR code

Check out our written step-by-step guides below or watch our 2-minute video on how to report a new event on Vatix.

 

 
Report an event via the web app

  1. Click on the 'Events' button in the left navigation panel.

  2. Click 'Report Event' in the top right. Your organisation may have more than one form available to select. If you do not see the form you need in the preview drop-down menu, type in the box, and it will appear.

     

  3. Fill in the form, ensuring that all the required fields are completed. The required fields are those marked with a red asterisk.

  4. If you need to add any additional notes, pictures, or files, you can do so at the bottom of the page. To attach a file, click on the paperclip icon.

  5. Once the form is complete, review your answers and click 'Submit'.

 

Report an event via the mobile app

  1. Download and log into the Protector app. Please see this article on how to download and log into the app.

  2. Click on the Events tab and select the blue plus icon to report a new event.

  3. Your organisation may have more than one form available. Select the one that matches what you need to report and fill in the form. Ensure that all the required fields are completed (the required fields are marked with a red asterisk).

  4. Once you have filled in all the questions, you will be taken to the final page where you can review your responses. From here you can add additional comments and upload documents and pictures by clicking 'Activity Feed'. Tap on the paper clip icon to add files and pictures.

     

  5. When you are ready, tap 'Submit' and this will upload your report. You will be able to see all the events you have submitted in the Events tab.

Report an event via a link/QR code

If your organisation has enabled a public submission link, people without a Vatix Workspace account can report events through a QR code or link. Speak to your Vatix admin to find out if this is enabled for your account.

  1. Click on the link or scan the QR code provided and it will take you straight to the Event reporting form.

  2. Fill in the form, ensuring that all the required fields are completed. The required fields are those marked with a red asterisk.

  3. If you need to add any additional notes, pictures, or files, you can do so at the bottom of the page. To attach a file, click on the paperclip icon.

  4. Once the form is complete, review your answers and click 'Submit'.