How to check Vatix system status

If Vatix is down, isn't loading or seems slow, the Vatix status page shows straight away whether there's an outage affecting any of our services. You can also subscribe to get an email whenever we post an update.

Checking the status of each service

1. Go to status.vatix.com.
2. Look at 'System Status'. Each service shows whether it is operational, along with its uptime over the last 90 days.
3. To see past incidents and how they were resolved, select 'History'.

The status page covers:

• Web app
• Mobile app
• Email & push notifications
• Sign-in and SSO
• Analytics & reports
• API
• SafePro devices

Getting email updates

1. Go to status.vatix.com and select 'Subscribe'.
2. Enter your email address.
3. Choose your timezone, so the times in each email are in your local time.
4. To hear about some services only, select 'Subscribe to specific services' and choose them.
5. Select 'Subscribe'.

What happens next

You get an email each time we post a new notice or an update to one.