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Employee Safety
Lone worker solutions to get help in an emergency
How to download and log into the Protector Mobile appHow to download and log into the Vatix Lone Working app.
Protector Mobile Video GuideHow to log into and use the Vatix Lone Working app
How to set a Timed Alert
How to raise an alert (app)
How to leave a voice note/message (Lone Working app)
How to reset your password on the Vatix Mobile App
My Safe Pro device is not charging
What are the different lights on the Safe Pro device?
How do I log in?
How do I reset my password?
Does it matter if you charge the Safe Pro if it is switched on or off?
What is an Alarm Response Profile?
Can I test the alarm?
I am one of the emergency contacts on the Alarm Response Profile. How do I respond to an alarm?
What is the 'My Devices' tab for if I'm using the Protector Mobile app?
Can I keep my Safe Pro in its charging dock when not using it?
Can I allocate a device to more than one person?
What happens when I raise an alert?
What happens if I raise an alert by accident?