Lone Worker Safety
Lone worker solutions to get help in an emergency
How to download and log into the Protector Mobile appHow to download and log into the Vatix Lone Working app.
Protector Mobile Video GuideHow to use the Vatix Lone Working app
How to raise an alert (app)
How to set a Timed Alert
How to leave a voice note/message (Lone Working app)
How to reset your password on the Vatix Mobile App
Discreet ActivationThis article describes how to use the discreet activation feature
Why is my mobile app not recognising my email address?Potential causes of the mobile app not recognising a user's email address
My Safe Pro device is not charging
What are the different lights on the Safe Pro device?
Does it matter if you charge the Safe Pro if it is switched on or off?
What is an Alarm Response Profile?
Can I test the alarm?
I am one of the emergency contacts on the Alarm Response Profile. How do I respond to an alarm?
What is the 'My Devices' tab for if I'm using the Protector Mobile app?
Can I keep my Safe Pro in its charging dock when not using it?
Can I allocate a device to more than one person?
What happens when I raise an alert?
What happens if I raise an alert by accident?