Lone Worker Safety
Lone worker solutions to get help in an emergency.
Getting Started
- How to add your medical information to your profile (Lone Working)
- Charging your Safe Pro device
- Go Live Checklist
- How to assign a device to a user
- I'm a new user of Vatix, what do I do?
- User Permissions: Account Owner, Manager, User (Lone Working)
- Can I add my company logo to Vatix?
- What is Vatix 24/7 Monitoring and Self-Monitoring?
- How to assign a device to a team
- How to create and edit Teams (Lone Working)
- How to add a new user (Lone Working)
- How to create and update Alarm Response Profiles
- What happens when I raise an alert?
- How to assign/unassign Lone Working user licences
- Can I add my company logo to Vatix?
Protector Mobile App
- Protector Mobile Video Guide
- How to assign and unassign a device on the Lone Working app
- How to download and log into the Protector Mobile app
- Why is my mobile app not recognising my email address?
- How to set a Timed Alert
- How to provide an update (app)
- How to assign a Lone Working app licence to a user
- How to reset your password on the Vatix Mobile App
- How to create a team and request check-ins in the app
- How to raise an alert (app)
- How to check in with your team
- Discreet Activation
Safe Pro Device
FAQs
- What is the 'Devices' tab on the Protector Mobile app?
- What happens if I raise an alert by accident?
- How can I reactivate a user who has been deactivated?
- What is an Alarm Response Profile?
- My Safe Pro device is not charging
- I am one of the emergency contacts on the Alarm Response Profile. How do I respond to an alarm?
- Can I keep my Safe Pro in its charging dock when not using it?
- Can I test the alarm?
- How to deactivate a user (Lone Working)
- What are the different lights on the Safe Pro device?
- Can I allocate a device to more than one person?